An AVR describes the methodology for establishing a personalized and actionable enterprise Business Intelligence (BI) Strategy, spanning the core activities of Assessment, Vision, and Roadmap. Within these engagements, companies look at how people, processes, technology, and data are working together to optimize and accelerate their brand.
An Analytics Center of Excellence or ACoE, is an internal team developed to provide governance, training, and adoption of data and analytics practices across the organization. These teams often focus on achieving a strategic and cohesive enterprise-wide analytics practice.
For one Florida-based company, developing an ACoE couldn’t come soon enough. The company was experiencing hyper-growth and tremendous client satisfaction but was suffering from an inability to forecast revenue or properly manage cash flow. The answer seemed simple enough: invest in a robust enterprise Business Intelligence (BI) tool for more visibility into data and reporting operations. However, the success of a reporting tool is dependent on its adoption and use once you get it inside the building.
Developing an Analytics Center of Excellence that aligned line of business requirements with IT capabilities allowed this organization to successfully implement a self-service environment that empowers their employees to proactively engage in data discovery and exploration.
A Fortune 500 homebuilder engaged CCG to perform a strategic AVR that would inform a software selection. The IT-defined vision for this project was simply to invest in a tool that would offer better reporting automation. However, upon assessment, a deeper, truer vision emerged.
The executive team wanted to use this investment as a springboard to transform the organization from a home-building, market-driven company that used technology to react, to a technology-driven company that leveraged data to act and lead the market through change. This vision emphasized the need for successful adoption throughout the organization, not just within IT. The need was no longer basic reporting, but a highly- personalized self-service experience, deployed seamlessly across desktop, mobile and with offline connectivity for employees at all levels in the office or in the field to collaborate.
Understanding the true vision led to a focus on vendors that supported custom visualizations with an emphasis on ease of use. Furthermore, it required a mature data governance capability to ensure secure and accurate reporting. The roadmap that rolled out this solution focused largely on IT, encouraging the lines of business in building their own capabilities using an enterprise analytics platform.
Founded in 1957, Honey Baked Ham (HBH) is a nationwide retailer of meats, sides, and desserts. After substantial investments in IT, HBH possessed a large array of transaction data but lacked a unified reporting platform to make sense of it.
CCG presented a three-part solution for HBH. First, CCG performed executive workshops to interview key stakeholders and identify the needs of the business users to formulate a unified future vision. The strategic AVR resulted in an achievable roadmap of phased initiatives laid out for HBH to successfully fulfill that vision.
Second, CCG worked with HBH to select the appropriate analytics toolset, based on their specific requirements (including ad-hoc analysis, dashboarding and scorecarding, predictive analytics, and mobile integration).
Third and finally, CCG created a fully-functional proof-of-concept for HBH. This actionable POC immediately supported HBH’s investment decision and allowed them to quickly begin reaping the benefits of a realized analytics solution.
This solution set in place data quality processes such as address cleansing, integration of 3rd party demographic information and creation of a unified view of the customer from their various entry points, including web site registration, catalog orders, and points of sale (POS). It enabled customer segmentation by volume, regency, and frequency of purchase. With a roadmap in place, HBH was empowered to strategically grow their business and plan for the future.
These three organizations were able to reflect on their people, processes, technology, and data through the use of an AVR. By leveraging an Analytics Centers of Excellence (ACoE) or BI Steering Committees, organizations can focus on clear organization, training, and adoption of their data practices. These things combined can strengthen a company to innovate for the future.
Learn more about developing an AVR by contacting a Data Strategist at (813) 265-3239 or reading more at www.ccganalytics.com/avr .
CCG understood our project needs very well, they are very responsive and we could not ask for anything more. The solution they provided fit perfectly with our expectations and business goals.GOP Data TrustChief Data Officer
I cannot overstate the delight we experienced from the outcome of our project. I would not only recommend CCG to any company, but question why they would engage with anyone but CCG.PgiDirector of Customer Success
Working with CCG is like working with extended team members. Consultants become an integral part of the work bringing expertise for cutting edge design and development.Hillsborough County Public SchoolsChief Information and Technology Officer
CCG's team is positive and eager. They are a great big bunch of wonderful people trying to make a difference.Hillsborough County Public SchoolsDepartment Manager
I knew CCG's technical expertise and dedication to quality results would be invaluable to our project success based on our past partnerships. We could not have implemented in the short timeframe like we did without their assistance. CCG is #1 on my speed dial for successful project implementation.InCommDirector, Financial Information Systems
It was evident from the onset of negotiations through the implementation that CCG took their role in the partnership to heart and we believe it has been instrumental in our success.Interval InternationalDirector of Marketing
CCG works very hard to understand and align with our needs. It truly feels as though we are on the same team!Fortune 500 HomebuilderBI Manager
CCG came to our company in a time of much change. Their team partnered with ours, continually delivering with professionalism and efficiency. We would not be where we are today without the expertise CCG brought to the project.PSCU Financial ServicesSenior Program Manager
CCG has a good industry knowledge, we are very happy that we chose to work with CCG. They have been a great help strategically and are helping us make important decisions.Minneapolis Public SchoolsHuman Capital Coordinator
Other Vendors use the word Partnership, but CCG actually means what they say. I can’t thank them enough for their professionalism and willingness to work with us as a true Partner, not just another vendor.PODSCIO
Our CCG Consultants are total rock stars: very thorough with a solid knowledge of the financial services industry. As a bonus, they are very easy to get along with – a great fit for our team.Raymond James Financial ServicesSenior Manager of Enterprise Data
CCG's team are all amazing. Thank you, CCG, for all that you do to make us great and keep our credit unions moving forward!PSCU Financial ServicesVP Enterprise Analytics & BI
Other Vendors use the word Partnership, but CCG actually means what they say. I can’t thank them enough for their professionalism and willingness to work with us as a true Partner, not just another vendor.PODSChief Information Officer
CCG's Team is very professional and responsive. They are making our job very easy.Rollins, Inc.Senior BI Analyst
CCG did an excellent job! Their team was very flexible. They gave us everything we asked for and then some.Rooms To GoSenior BI Architect
I'm amazed at the talent at CCG, not just the skillset - they're really good people. We've already referred them once and will do so again!Ruth's Chris Hospitality GroupCIO
CCG did a great job! We're extremely impressed with what was built in a short time. CCG has delivered ahead of time and with best practices, it's been a pleasure to work with them.VologyVP of Analytics
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