In general, partners provide us with deeper engagement, value-add, and assistance to position us for the future. These same principles should not just apply in life, but in technical partnerships too – that’s where Cloud Solution Providers come in. A Cloud Solution Provider (CSP) program is a partner that provides organizations with end-to-end technical support for their cloud instance. These providers support the customer’s life cycle with industry- specific knowledge and offers guidance on services from technical cloud issues to billing.
The Cloud Solution Provider program will help you move beyond reselling licenses to being more involved in your customer’s business.
Overcome the following challenges:
Complicated monthly billing
Inability to increase or decrease licenses instantly
Paying for what you do not need
Limited levels of administrator and user support
IT department spending too much time designing, planning, and deploying components
Limited visibility and guidance
CSP programs offer organizations the opportunity to consume Cloud Services by paying for what they use (utility-based billing model) and only the number and types of user’s licenses needed. CSP is designed for organizations of different sizes and types, specifically designed for cloud first, online service environments. A key benefit to a CSP program is that includes comprehensible Microsoft applications.
Windows 10 Enterprise
Enterprise Mobility and Security
If CSP checks the following boxes for you
Organization is under 500 users
Technical staff needs premier support
Fluctuations in users creates a need for a scalable solution that evolves
Primary requirement is for cloud use rights
Assistance managing licenses
Minimum of 1 User Subscription License
Then CSP may be your match!
A key benefit to CSP is the flexibility and licensing, as stated above. For those wondering if this is a good solution for your organization, review the following checklist.
"True -up" or "true-down" your licensing agreement anytime
No fixed contracts, cancel anytime
Pay only for what you use
No surprise charges (price protection is 12 months)
One invoice, one bill for all cloud services consumed
Continuous support (24x7) from a local partner who is familiar with you
Direct Partners buy the online services for Microsoft, then sell them as part of the managed solution to the customer. Direct Partners are required to sign the “Microsoft Cloud Reseller Agreement”.
Provide 24/7 technical support
Customer billing structure
Commit to selling a minimum of 5,000 new Office 365 seats annually
Maintain at least one Microsoft Gold Productivity Competency
Indirect Partners buy online services from Microsoft and sell them to indirect resellers. Then, Indirect Resellers sell those solutions to the end customers. Indirect Partners are required to sign the “Microsoft Cloud Distributor Agreement”. Indirect Partners help you:
Ramp up quickly
Focus on your investment
Evolve at a slower, more controlled pace
Take advantage of your partner's services
For those with commitment issues, please note:
Microsoft customers using online services must adhere to usage rights and accept the Microsoft Cloud Agreement. The agreement is not signed directly with Microsoft. The Partner or Indirect Reseller embeds the “Microsoft Cloud Agreement” into their own terms and conditions.
Seeking a partner at the center of the relationship? Want your relationship to include deployment, provisioning, management, pricing, and billing? CSP is a solution to these common issues and many more. For more information about becoming a CSP or enlisting CCG to manage your own cloud instance, contact a member of our team here, and learn more at www.ccganalytics.com/services.
CCG understood our project needs very well, they are very responsive and we could not ask for anything more. The solution they provided fit perfectly with our expectations and business goals.GOP Data TrustChief Data Officer
I cannot overstate the delight we experienced from the outcome of our project. I would not only recommend CCG to any company, but question why they would engage with anyone but CCG.PgiDirector of Customer Success
Working with CCG is like working with extended team members. Consultants become an integral part of the work bringing expertise for cutting edge design and development.Hillsborough County Public SchoolsChief Information and Technology Officer
CCG's team is positive and eager. They are a great big bunch of wonderful people trying to make a difference.Hillsborough County Public SchoolsDepartment Manager
I knew CCG's technical expertise and dedication to quality results would be invaluable to our project success based on our past partnerships. We could not have implemented in the short timeframe like we did without their assistance. CCG is #1 on my speed dial for successful project implementation.InCommDirector, Financial Information Systems
It was evident from the onset of negotiations through the implementation that CCG took their role in the partnership to heart and we believe it has been instrumental in our success.Interval InternationalDirector of Marketing
CCG works very hard to understand and align with our needs. It truly feels as though we are on the same team!Fortune 500 HomebuilderBI Manager
CCG came to our company in a time of much change. Their team partnered with ours, continually delivering with professionalism and efficiency. We would not be where we are today without the expertise CCG brought to the project.PSCU Financial ServicesSenior Program Manager
CCG has a good industry knowledge, we are very happy that we chose to work with CCG. They have been a great help strategically and are helping us make important decisions.Minneapolis Public SchoolsHuman Capital Coordinator
Other Vendors use the word Partnership, but CCG actually means what they say. I can’t thank them enough for their professionalism and willingness to work with us as a true Partner, not just another vendor.PODSCIO
Our CCG Consultants are total rock stars: very thorough with a solid knowledge of the financial services industry. As a bonus, they are very easy to get along with – a great fit for our team.Raymond James Financial ServicesSenior Manager of Enterprise Data
CCG's team are all amazing. Thank you, CCG, for all that you do to make us great and keep our credit unions moving forward!PSCU Financial ServicesVP Enterprise Analytics & BI
Other Vendors use the word Partnership, but CCG actually means what they say. I can’t thank them enough for their professionalism and willingness to work with us as a true Partner, not just another vendor.PODSChief Information Officer
CCG's Team is very professional and responsive. They are making our job very easy.Rollins, Inc.Senior BI Analyst
CCG did an excellent job! Their team was very flexible. They gave us everything we asked for and then some.Rooms To GoSenior BI Architect
I'm amazed at the talent at CCG, not just the skillset - they're really good people. We've already referred them once and will do so again!Ruth's Chris Hospitality GroupCIO
CCG did a great job! We're extremely impressed with what was built in a short time. CCG has delivered ahead of time and with best practices, it's been a pleasure to work with them.VologyVP of Analytics
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